SHIPPING & HANDLING

Welcome Stranger Collectibles offers domestic shipping throughout Australia using reputable shipping carriers.

The estimated delivery time for domestic shipments is typically 3 business days from the date of dispatch.

Delivery times are estimates and may vary depending on your location, carrier conditions and other unforeseen circumstances.

We provide international shipping to selected countries and regions.

International delivery times vary depending on the destination, carrier and customs clearance processes.

International delivery estimates may therefore differ substantially between destinations.

Once we receive your order, our team will process and package it for shipment.

Order processing typically takes 3 business days.

This timeframe does not include weekends or public holidays.

If an unforeseen delay or processing issue occurs, we will make reasonable efforts to notify you.

Once your order has been shipped, you will receive a shipment confirmation email containing your available tracking information.

This allows you to monitor the progress of your shipment as it travels to your delivery address.

Tracking information may take a short period of time to become active after your order has been dispatched.

Please ensure all shipping information provided during checkout is accurate and complete.

Welcome Stranger Collectibles is not responsible for delays or delivery failures resulting from an incorrect or incomplete address supplied by the customer.

If you notice an error, contact us as soon as possible at welcomestrangercollectibles@gmail.com .

If the order has already been shipped, we may not be able to modify the delivery address.

While we make every effort to ensure orders are delivered in a timely manner, circumstances outside our control can occasionally cause delays.

These may include extreme weather, natural disasters, carrier disruptions or other transportation issues.

We appreciate your patience while the carrier works to complete delivery.

If your package appears to have been lost or damaged during transit, please contact our customer support team as soon as possible.

We will assist with investigating the shipment with the relevant carrier and work toward a resolution.

Welcome Stranger Collectibles is not responsible for loss or damage caused by the shipping carrier, but we will assist you with resolving the matter to the best of our ability.

Welcome Stranger Collectibles may modify or update this Shipping Policy from time to time.

Changes become effective once the revised policy is published on our website.

Customers are encouraged to review the current policy when placing an order.