FAQ
Cancellation/Refund Policy
Thank you for choosing Welcome Stranger Collectibles. We strive to provide you with the best products/services possible. However, we understand that circumstances may arise where you need to cancel your order or request a refund. This Cancellation/Refund Policy outlines the terms and conditions for cancellations and refunds.
1. Cancellation Policy
1.1 Order Cancellation: You may cancel your order within 3 hours of placing it by contacting our customer support team at welcomestrangercollectibles@gmail.com. We will make every effort to accommodate your request, provided that the order has not already been processed or shipped. If the order has already been processed or shipped, please refer to the Refund Policy below.
2. Refund Policy
2.1 Product Refunds: If you are not satisfied with your purchased product and would like to request a refund, you must notify us within 14 days of receiving the product. Please contact our customer support team at welcomestrangercollectibles@gmail.com to initiate the refund process. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to inspect the product before approving a refund.
3. Processing Refunds
3.1 Once your refund request is approved, we will initiate the refund process. The refund will be processed using the same method of payment you used for the original purchase unless otherwise agreed upon. Please note that the processing time for refunds may vary depending on your payment provider and can take up to 3 business days to appear in your account.
4. Changes to Cancellation/Refund Policy
4.1 Welcome Stranger Collectibles reserves the right to modify or update this Cancellation/Refund Policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically for any updates.
By placing an order or using our services, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Cancellation/Refund Policy.
If you have any questions or concerns regarding this policy, please contact our customer support team at welcomestrangercollectibles@gmail.com.
Thank you for your cooperation.
Welcome Stranger Collectibles
Thank you for choosing Welcome Stranger Collectibles. We strive to provide you with the best products/services possible. However, we understand that circumstances may arise where you need to cancel your order or request a refund. This Cancellation/Refund Policy outlines the terms and conditions for cancellations and refunds.
1. Cancellation Policy
1.1 Order Cancellation: You may cancel your order within 3 hours of placing it by contacting our customer support team at welcomestrangercollectibles@gmail.com. We will make every effort to accommodate your request, provided that the order has not already been processed or shipped. If the order has already been processed or shipped, please refer to the Refund Policy below.
2. Refund Policy
2.1 Product Refunds: If you are not satisfied with your purchased product and would like to request a refund, you must notify us within 14 days of receiving the product. Please contact our customer support team at welcomestrangercollectibles@gmail.com to initiate the refund process. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it. We reserve the right to inspect the product before approving a refund.
3. Processing Refunds
3.1 Once your refund request is approved, we will initiate the refund process. The refund will be processed using the same method of payment you used for the original purchase unless otherwise agreed upon. Please note that the processing time for refunds may vary depending on your payment provider and can take up to 3 business days to appear in your account.
4. Changes to Cancellation/Refund Policy
4.1 Welcome Stranger Collectibles reserves the right to modify or update this Cancellation/Refund Policy at any time. Any changes made will be effective immediately upon posting the revised policy on our website. It is your responsibility to review this policy periodically for any updates.
By placing an order or using our services, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this Cancellation/Refund Policy.
If you have any questions or concerns regarding this policy, please contact our customer support team at welcomestrangercollectibles@gmail.com.
Thank you for your cooperation.
Welcome Stranger Collectibles